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Learn from what's already working at enterprise scale. Join Direct from the Agentic AI Frontline, a three-part masterclass series where CX and IT leaders unpack real deployments, analyst insights, and operating models that deliver real impact.
Here's what to expect:
Session 1: How leaders turn Agentic AI into real CX success.
February 12, 2026 | 11:00 am ET
Discover how leaders make AI-first CX real, while others remain stuck in pilot mode with guest speaker Ștefania Cătălina Chiteală, Technical Lead & Team Lead Customer Interactions at E.on.
Session 2: Your guide to making Agentic AI scale for real.
February 19, 2026 | 11:00 am ET
Learn how to scale with confidence and replace pilot loops with production momentum with guest speaker Christian Hohmann, Head of AI-Assistants & Tech at Henkel Consumer Brands.
Session 3: Top analysts reveal the real AI CX future.
February 26, 2026 | 11:00 am ET
Explore how to move beyond isolated wins and influence how AI-driven CX evolves with guest speakers Robin Gareiss, CEO and Principal Analyst at Metrigy, and Nicole Kyle, Managing Director and Co-Founder at CMP.
Even if you can't make it to the live sessions, be sure to register, and we'll send you the session recordings to watch at your convenience.
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