Hi there,
While customer experience (CX) has always been a top priority, the way businesses deliver exceptional digital CX continues to evolve and improve every year. To help you prepare, join us for a series of webinars as CX experts discuss trends and innovations that can provide a competitive edge in 2024–and beyond:
Session 1: 2024 CX Trends: Strategy and Planning Insights
Learn about all the CX trends you'll want to know for your 2024 plans and priorities. Featuring Andy Traba from NICE with guest speaker Pete Jacques from Forrester.
Thursday, February 1st at 11:00 am EST, 4:00 pm GMT
Session 2: 2024 CX Trends: How AI is delivering on the digital-first promise
Dive deeper into digital-first and artificial intelligence (AI) trends in 2024 that will help you build a nimble CX strategy. Featuring Elizabeth Tobey from NICE with guest speaker Mark Smith from Ventana Research.
Thursday, February 8th at 11:00 am EST, 4:00 pm GMT
No comments:
Post a Comment